The guiding light
(click on the Grievance Redressal Officer's name to send a mail)
| Region | Address | For both Commercial & Supply matters | Designation | Tel. No. | |
| North | 226 A & B APC Road. Kolkata-700 004 |
B. Mukherjee | Dy. Manager Commercial |
2555-9815 (4 Lines) | |
| North Suburban | 32 B.T. Road. Kolkata-700 004 |
Sugato Dutta | Dy. Manager(Mains) NSRO |
2553-7583 2583-9391 | |
| Howrah | 433/1 G.T. Road(N) Howrah-711 101 |
K. Chakrabarti | Dy. Manager Commercial |
2666-1667 2666-6014 2666-9199 | |
| South | 6 Mandeville Gardens Kolkata-700 019 |
Simita Chakraborty | Dy. Manager Commercial |
2440-6470 2440-4916 2440-6116 2440-5500 | |
| South West | P-18 Taratolla Road Kolkata-700 088 |
Rupashree Ghosh | Asst. Manager SWRO |
2401-4541 (5 Lines) | |
| Central | CESC House Chowringhee Square Kolkata-700 001 |
Sibaji Basu | Dy. Manager Commercial |
2225-6040 (10 Lines) | |
| CENTRAL GRIEVANCE REDRESSAL OFFICERS | |||||
| All | CESC House Chowringhee Square Kolkata-700 001 |
A. Shome | Dy. General Manager Customer Relations |
2225-6040 (10 Lines) 2236-5669 (F) |
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| Subrata Addy | Sr. Manager Customer Relations |
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