 |
 |
We will be a profitable consumer oriented power utility consistent with global standards meeting the expectations of consumers, employees and other stake holders. | |
| We will achieve this vision by : | ||
 |
Achieving efficiency of operations and further developing core competencies. | |
|
Readjusting the business consistent with the changing environment, technologically and commercially. | |
|
Maintaining a rewarding and stimulating organisational climate with people orientation. | |
|
Reaffirming faith in the organisation's ethics and values developed in course of our long existence. | |
|
Harnessing and developing our professional competence. | |
|
Being responsive to social requirements. | |
 |
| We will meet consumer's expectations continuously by providing safe, reliable and economic electricity through optimisation of available resources. | ||
| We will achieve this mission : | ||
|
Accomplishing targetted performance in the key result areas of our business operations. | |
|
Enhancing consumer satisfaction through value addition to service supported by a consumer feedback monitoring system. | |
|
Being recognised as an ethical and environmentally responsive organisation. | |
|
Improving work environment and helping employees for personal development and career satisfaction through an interactive approach. | |
 CESC is committed to achieve and sustain leadership in Generation, Distribution of Electricity and other allied services to all consumers as per acclaimed standards to meet their expectations in regard to Quality and Reliability. |
 |
